Aura by Insofy
Aura makes the phone calls you put off.
Aura by Insofy is your personal assistant. Say what you need and roughly when. Aura checks your calendar, asks you first, calls, books inside the times you approved, and reports back.
Calls use credits. Calling hours apply.
How it works
How a call works
Aura by Insofy makes a call in four steps: you ask, Aura plans and asks you first, Aura calls, and Aura reports back.
Example: fictional names and details.
1. You ask.
- You
- Can you call Cedar Park Dental and book me a cleaning? Sometime next week, mornings are best.
2. Aura plans, and asks first.
Aura finds the business or asks you for its number, checks the calendars it can read, and shows you the call. If a connected calendar can't be read, it says so and asks whether to place the call anyway.
See the call Aura shows you
- Aura
- Your calendar rules out Monday, Thursday and Friday, 9 am to noon, so here's the call I'll place. Cedar Park Dental, 2140 Cedar Park Lane, (604) 555-0187: book a dental cleaning, Tuesday or Wednesday, 9 am to noon. I'll share your name, and say up front that I'm an AI assistant. Say "cancel the call" any time before it's placed. Place it?
- You
- Yes.
One yes places the call. Nothing is dialled before it.
3. Aura calls.
Aura calls from your own Insofy phone number, opens by saying it is an AI assistant calling for you, by name, and asks for a time inside the window you approved.
4. Aura reports back.
- Aura
- Booked with Cedar Park Dental. Dental cleaning, Wednesday at 10:30. I've put it in your calendar.
Calls today
What Aura can book
Aura by Insofy can make two kinds of call today: an appointment, and a restaurant table for a party of a given size.
Appointments.
A cleaning, a haircut, a service visit. Aura can book under your name and shares a saved detail, such as your date of birth, only when the call you approved includes it.
How appointments work →Tables.
Say where, when and how many. Aura calls to request a table inside the time you gave, and opens by naming itself and you.
How tables work →When it doesn't go to plan
When a business is full, doesn't answer, or needs something only you know, Aura tells you, and books nothing outside the time you gave.
If they offer another time inside your window, Aura takes it. If they offer one outside it, Aura declines and tells you what they offered.
Example: fictional names and details.
The wording varies with the call.
- Aura
- Cedar Park Dental didn't answer, so nothing was booked.
- Aura
- Juniper Bistro couldn't book it. They're full on Saturday between 7 and 8; the earliest table they offered is 9:15.
- Aura
- Cedar Park Dental needs something only you can answer before they can book it. They asked for your date of birth. Tell me, and I can set up the call again.
Beyond calls
More Aura can do
Aura by Insofy also helps with your mail, your calendar, your tasks and reminders, and chat with businesses.
Mail.
Connect your email. Aura reads it, finds what needs an answer, and drafts replies. You decide what goes out.
Calendar.
Aura keeps your Insofy calendar and reads the Google calendars you connect. A booking that clashes with either is refused until you say otherwise.
Tasks and reminders.
"Remind me Thursday to call the plumber." Aura keeps the list and reminds you.
Businesses.
Message a business directly from Insofy, in the same app.
Privacy
Your data, your control
Your data in Aura by Insofy is yours to see, change and delete.
- See what Aura has learned about you, and delete any of it, in the "What Aura knows" card.
- Saved details such as your name or date of birth are set and removed by you, and shared on a call only when you've approved that call.
- Each call keeps a written record. The saved details you supplied for that call are blanked out of it; other things said on the call stay in it.
- Download your files from your Data Vault, and delete your account from your Profile page.
Your data, explained
We ask for the minimum and tell you exactly why.
When you sign in with Google, Insofy requests your basic Google profile for a single purpose: to create and secure your account. Connecting a Google account for mail and calendar is a separate, optional step. We don't sell your information, and you stay in control of it.
When you sign in with Google, we access:
- Your name: to set up and personalize your account.
- Your email address: to identify your account and send essential notices.
- Your profile picture: to display your avatar in the app (optional).
If you choose to connect a Google account, Aura reads, finds and summarizes your mail when you ask, sends an email only after you approve its recipient, subject and text, saves drafts, and shows and changes your calendar events when you ask. When you connect, Insofy also reads your sent mail from the last 90 days and your calendar to learn facts that help Aura assist you. Only the facts are kept, and you can see and delete them. Connecting is optional, and you can disconnect at any time from Settings.
What we never do:
- Sell or rent your personal data
- Read email from an inbox without your permission
You can access, correct, or delete your data, and revoke access, at any time. See the Privacy Policy for full details.
FAQ
Questions about Aura
What is Aura?
Aura by Insofy is a personal assistant that makes phone calls for you. You say what you need and roughly when; Aura checks your calendar, asks you first, calls, books inside the times you approved, and tells you how it went. It also handles your mail, calendar, tasks and reminders.
Can Aura make phone calls for me?
Aura by Insofy makes phone calls for you, in English, between 9 am and 8 pm in the business's local time, from your own Insofy phone number. It opens by saying it is an AI assistant calling for you, by name.
Does Aura ask before it calls?
Aura by Insofy asks before it places any call. It shows you the exact call: the business, its number, what it will ask, and the times it will offer. One yes places the call, and nothing is dialled before that. You can say "cancel the call" any time before it's placed.
What happens if the business is full?
When the business is full, Aura by Insofy books nothing outside the time you gave. If they offer another time inside your window, Aura takes it. If they have nothing inside it, Aura tells you what they offered, and you decide what to do next.
What do I need before Aura can call?
Before Aura by Insofy can call, you need a free Insofy account, an Insofy phone number, and your name saved so Aura can book under it. Ask Aura for the number in chat. Calls use credits, and new accounts start with some.
Is Aura free?
Aura by Insofy is free to try. Your account starts with free credits, and calls use credits by the minute. Aura tells you what each call used.
Who owns my data?
Your data in Aura by Insofy is yours. You can see and delete what Aura has learned about you, remove your saved details, download your files, and delete your account from your Profile page.
Who makes Aura?
Inductive Solution Inc. makes Aura and Insofy. Insofy for business is the business side; Aura by Insofy is the personal assistant.
Aura makes the phone calls you put off.
Calls use credits. Calling hours apply.