Privacy Policy
Last updated: October 6th, 2025
At Inductive Solution Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, mobile applications, and communication platforms (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Information You Provide Directly
- Account details such as your name, email address, phone number, and password.
- Payment and financial information. We do not currently collect payment or financial information. However, if you choose to use payment-enabled features or services we may introduce in the future, we may collect necessary details (such as bank account or payment credentials) to process those transactions securely.
- Profile information and user preferences, such as your display name, profile photo, interests, or language preferences, and, if you choose to provide it, additional details like your birth date, mailing address, or demographic information.
- Messages, posts, and other content you send, upload, or share through the platform.
- Information provided when you contact us for support or participate in surveys or promotions.
Information Collected Automatically
- Device and technical data such as IP address, browser type, operating system, device identifiers, language preferences, and access times.
- Usage data including pages visited, features used, links clicked, and interaction patterns.
- Analytics and Tracking Information: We and our partners use cookies, SDKs, and similar technologies to analyze user behavior, personalize content, and improve functionality.
- Cookies and similar technologies that help us analyze usage and improve functionality (see our Cookie Policy for details).
- Approximate location data and diagnostic information, such as log files, crash data, and usage errors, to help us maintain and improve our Services.
- Log data such as login timestamps, session durations, and network event information used to maintain security and prevent unauthorized access.
Information from Third Parties
If you choose to link third-party accounts or sign in using external services, we may receive certain profile and account information from those services in accordance with their privacy settings.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our Services.
- To create, manage, and authenticate your account.
- To secure our Services and prevent fraud or unauthorized access.
- To send you important administrative notifications.
- To personalize your experience and provide recommendations.
- To analyze usage patterns and improve platform performance.
- To comply with applicable legal, regulatory, or tax obligations.
- With your consent, to send promotional or marketing communications. You may withdraw this consent at any time by following the unsubscribe instructions in those communications or contacting us directly.
3. Data Security
We employ physical, technical, and organizational safeguards to protect your personal information against loss, theft, misuse, and unauthorized access.
Our Security Measures
- End-to-end encryption of messages, when enabled by the user.
- Encryption of sensitive personal data in transit and at rest.
- Secure authentication and access control.
- Routine security audits and vulnerability assessments.
In the event of a data breach that affects your personal information, we will notify you and relevant authorities without undue delay, as required by applicable law.
4. Your Privacy Controls
You have control over your privacy settings and data and can manage it in the following ways:
- Adjust visibility and communication preferences.
- Opt out of certain analytics and marketing data collection.
- Access, update, or correct your personal information.
- Delete your account and associated data.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances described below.
With Your Consent
We may share your personal information with third parties when you explicitly consent to such sharing. For example, if you choose to connect your account with another service or authorize data sharing for a specific feature, we will share only the information necessary to fulfill that request.
Legal Compliance
We may disclose your information to comply with applicable laws, legal processes, or governmental requests. This includes responding to lawful subpoenas, court orders, or regulatory requirements, or when disclosure is necessary to protect our legal rights or the safety of our users and the public.
Service Providers
We share personal information with trusted service providers who help us operate and improve our Services. These providers may offer services such as hosting, analytics, customer support, payment processing, and security. All service providers are bound by strict contractual obligations to protect your information and use it only for authorized purposes.
Business Transactions
If we are involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such transfer and any changes to the handling of your personal information.
Transactional Interactions
When you interact with businesses through our platform (such as making reservations, placing orders, or booking services), we share only the information necessary to complete the transaction — such as your name, contact details, and booking preferences. Their collection, use, and retention of your information are governed solely by their own privacy policies.
Important: Third-Party Business Data
When you use our platform to interact with third-party businesses through our platform (restaurants, hotels, etc.), your information becomes part of their records. These businesses have their own privacy policies and data handling practices. We recommend reviewing their privacy policies to understand how they handle your information. We are not responsible for, and disclaim all liability for, the privacy practices of third-party businesses with whom you choose to engage.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Retention periods may vary depending on the type of data:
- Account information: Retained for as long as your account is active.
- Transaction records: Retained for legal, tax, and audit purposes (typically up to seven years).
- Communication: Retained in accordance with our data retention policy and legal obligations.
- Marketing preferences: Retained until you withdraw consent or delete your account.
Please note: When you complete transactions with businesses through our platform, those businesses may retain your information according to their own retention policies, independent of our data retention practices. To request deletion of data held by those businesses, you must contact them directly.
7. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the rights to access, correct, or delete your data, to request data portability, and to object to or restrict certain processing activities. U.S. residents may also have specific rights under applicable state privacy laws (such as the California Consumer Privacy Act or similar laws in other jurisdictions). International users, including those in the European Economic Area or Canada, may have additional rights under their local data protection laws.
Data Subject Rights
You may be entitled to exercise the following rights:
- Access: Obtain a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal exceptions).
- Withdrawal of Consent: Withdraw consent to data processing at any time.
- Portability: Request a copy of your data in a portable format, where technically feasible.
- Complaint: File a complaint with a privacy regulator in your jurisdiction.
We may request additional information to verify your identity before processing certain requests. Please note that some rights may be subject to legal exceptions – for example, we may retain certain data for tax, compliance, or legal purposes even after a deletion request.
Note on Data Deletion
While we can delete your data from our systems, we cannot control or delete data that has been shared with business partners during transaction processing. You may need to contact those businesses directly to request deletion of your data from their systems.
8. International Data Transfers
Your personal information may be transferred to and processed in jurisdictions outside your province, state, or country – including the United States, where we are headquartered and where your data may be governed by Delaware law – where data protection laws may differ from those in your jurisdiction. In certain jurisdictions, government authorities or law enforcement agencies may have access to your personal information under applicable laws. In some cases, these jurisdictions may not provide the same level of privacy protection as your home country’s laws. When this occurs, we implement contractual, organizational, and technical safeguards — such as standard contractual clauses — to help ensure your personal information remains protected to an equivalent standard.
9. Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from anyone under 13 years old. By using our Services, you represent and warrant that you are at least 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13 without verified parental consent, we will take steps to delete such information as quickly as possible. If you believe that we may have collected information from a child under 13, please contact us using the details provided below.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service features. When significant changes are made, we will notify you by email or through our platform before they take effect. The “Last Updated” date above reflects the date of the most recent revision.
11. Governing Laws and Dispute Resolution
This Privacy Policy and any disputes arising from or relating to it shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising under this Privacy Policy shall be resolved in accordance with the dispute resolution procedures set forth in our Terms of Service. By continuing to use our Services, you agree to resolve any privacy-related disputes through binding arbitration in Wilmington, Delaware, as described in those Terms.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below. We will respond to all privacy-related inquiries and requests within the timeframes required by applicable law (typically within 30 to 45 days).
Contact Information
Email:legal@inductivesolution.ai
Mailing Address: 1506 Providence Highway, unit 28, Norwood, MA 02062
For Canadian Residents
If you are located in Canada and have concerns about how we handle your personal information, you also have the right to contact the Office of the Privacy Commissioner of Canada or your provincial or territorial privacy authority for further assistance. Please note that while we comply with applicable Canadian privacy laws, this Privacy Policy and any disputes will be governed by the laws of the State of Delaware, United States, as described above.
Effective Date
This Privacy Policy is effective as of October 6, 2025.