Child Safety Policy

1. Our Commitment to Child Safety

At Insofy, we are committed to creating a safe and secure environment for all users, especially children. This Child Safety Policy outlines our dedication to protecting minors from harmful content and ensuring compliance with applicable laws and regulations, including Google Play's Child Safety Standards, the Children’s Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR), and other applicable child protection laws.

We have a zero tolerance policy for Child Sexual Abuse and Exploitation (CSAE), which includes the creation, possession, distribution, or solicitation of Child Sexual Abuse Material (CSAM), grooming, sextortion, or any form of predatory behavior toward minors.

We take these obligations seriously and continuously enhance our safety infrastructure to prevent, detect, report, and respond to any potential child safety risk on our platform.

2. Age Requirements

Our services are not directed to individuals under the age of 13. Users must be at least 13 years old to create an account and use our platform. If we learn that a user under 13 has created an account without verifiable parental consent, we will delete the account and associated data in accordance with COPPA and applicable law.

Users aged 13–17 are encouraged to use our platform with parental knowledge and consent. We will obtain verifiable parental consent where required by applicable law (such as under the GDPR for users under 16 in the EU).

We reserve the right to request age or identity verification if there is reason to believe an account holder is under the minimum required age.

3. Child Sexual Abuse Material (CSAM) Prevention

We have zero tolerance for CSAE or CSAM and take immediate action to prevent, detect, and remove such content from our platform.

CSAM Point of Contact

We maintain a designated point of contact authorized to discuss our CSAM prevention practices and coordinate with law enforcement and relevant child protection agencies.

Mandatory Reporting

Confirmed cases of CSAM or CSAE are promptly reported to the National Center for Missing & Exploited Children (NCMEC) in the United States or the appropriate authority in other jurisdictions, as required by law. We cooperate fully with law enforcement in investigations and preserve evidence in compliance with legal obligations.

4. Content Moderation and Safety Features

We employ multiple layers of content moderation to ensure that all user-generated content and communications remain appropriate and safe for all users, particularly minors.

Prohibited Content

• Any form of child exploitation or abuse material
• Grooming, solicitation, or predatory conduct toward minors
• Content that sexualizes, grooms, or targets minors
• Violent or graphic content inappropriate for younger audiences
• Content promoting dangerous activities or self-harm
• Harassment, bullying, or threatening behavior
• Adult content including explicit sexual material

Safety Features

Our platform includes:

• End-to-end encryption for private communications
• User blocking and reporting tools that allow users to manage interactions and flag concerns directly.
• Content filtering and automated moderation under active development and scheduled for release in upcoming updates
• Privacy controls and visibility settings under active development and scheduled for release in upcoming updates
• Invite-only messaging to prevent unsolicited contact is implemented, with additional verification and safety layers in phased rollout
• Secure authentication and account protection

Insofy continues to enhance moderation tools as part of an ongoing safety infrastructure roadmap.

5. Privacy Protection for Minors

We comply with COPPA, GDPR Article 8, and all applicable child privacy laws. We collect and process only the minimum personal data required for functionality, safety, or legal compliance.

Data Collection Principles

• Minimal data collection from users under 18
• No behavioral advertising to minors
• No use of advertising SDKs that are not part of Google’s Families Self-Certified Ads Program
• Enhanced parental consent mechanisms where required
• Restricted data sharing with third parties
• Shorter data retention periods for minor users

If we become aware of any data collected from minors in violation of these standards, we will delete it promptly and notify affected users or parents.

6. Parental Controls and Oversight

We encourage active parental involvement in children’s digital experiences and provide tools to support oversight.

Parental Tools

• Account oversight and monitoring capabilities
• Privacy and safety setting management
• Contact and content restriction controls
• Activity reporting and notification features
• Easy account deletion and data removal

Parental Rights

Parents and legal guardians have the right to:

• Review personal information collected from their child
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Receive notification of our data collection practices

7. Reporting and Response

We maintain robust reporting mechanisms and response procedures to address child safety concerns quickly and effectively.

How to Report

• Use our in-app reporting tools
• Email our safety team at safety@inductivesolution.ai
• Contact our support team through the platform
• In emergencies, contact local law enforcement immediately

Our Response Process

• Immediate review of all child safety reports (within 24 hours)
• Rapid removal of violating content
• Account suspension or termination for serious violations
• Cooperation with law enforcement when required
• Recordkeeping of all reports and resolutions to ensure transparency
• Follow-up with reporters when appropriate

8. Education and Awareness

We believe in empowering users, parents, and educators with knowledge and resources to promote online safety.

Safety Resources

• Digital citizenship guidelines
• Online safety tips for young users
• Cyberbullying prevention resources
• Privacy and security best practices
• Links to external safety organizations

9. Compliance and Certification

We comply with Google Play’s Child Safety Standards and all applicable national and international child protection and data privacy laws, including:

• Children's Online Privacy Protection Act (COPPA)
• General Data Protection Regulation (GDPR) provisions for children
• California Consumer Privacy Act (CCPA) protections for minors
• National and international child protection laws

We regularly audit our child safety, data protection, and moderation practices to ensure continuous compliance with Google Play’s Families Policy and CSAE prevention requirements.

10. Updates to This Policy

We may periodically update this Child Safety Policy to reflect evolving practices, legal obligations, or safety improvements.

We will notify users and parents of any material changes through the platform, email, or in-app notice.

All revisions will include a new “Last Updated” date.

11. Contact Information

For questions, concerns, or reports related to child safety, please contact us:

Effective Date

This Child Safety Policy is effective as of October 16th, 2025.