Terms of Service
Last updated: October 6th, 2025
1. Acceptance of Terms
By accessing or using our communication platform ("Service") provided by Inductive Solution Inc. (“we,” “us,” or “our”), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these terms, you may not access or use the Service. By agreeing to these Terms, you represent and warrant that you are at least 13 years of age (or the minimum age of digital consent in your jurisdiction) and that you have the legal capacity to enter into a binding agreement. If you are between the ages of 13 and 18 (or the age of majority in your jurisdiction), you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Description of Service
Our Service provides a secure communication platform that enables users to:
- Send and receive encrypted messages
- Participate in group conversations
- Share files and media securely
- Manage communication preferences
We reserve the right to modify, enhance, suspend, or discontinue any part of the Service at any time without prior notice.
3. User Accounts
To use our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information when creating your account
- Maintain the security and confidentiality of your account credentials
- Accept full responsibility for all activities occurring under your account, whether or not authorized by you
- Notifying us immediately of any unauthorized use or security breach
We reserve the right to suspend or deactivate accounts that are inactive for extended periods, involved in fraudulent activity, or in violation of these Terms.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Harass, abuse, or harm other users
- Send spam, unsolicited messages, or malicious content
- Interfere with, disrupt, or impair the security, performance, or operation of the Service
- Attempt to gain unauthorized access to accounts, network, or systems
- Reverse engineer, decompile, or attempt to extract the source code of the Service
- Share or upload content that infringes on the intellectual property or privacy rights of others
We reserve the right to suspend or terminate your access if you engage in prohibited conduct.
5. Export Compliance
You agree to comply with all applicable export control, trade, and economic sanctions laws and regulations of Canada, the United States, and any other applicable jurisdictions. By using the Service, you represent and warrant that:
- You are not located in, under the control of, or a national or resident of any country, territory, or jurisdiction that is subject to Canadian or United States government embargoes, sanctions, or export restrictions.
- You are not listed on, and are not affiliated with any person or entity listed on, any government-maintained sanctions or restricted party list.
- You will not use, export, re-export, or transfer the Service in violation of any applicable laws or regulations, including without limitation export control and sanctions laws.
We reserve the right to restrict access to the Service in jurisdictions where we believe compliance with applicable export laws is not possible.
6. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by ourPrivacy Policy, which is incorporated into these Terms by reference.
We implement security measures – which may include end-to-end encryption – to protect your communications and personal data. Some features, such as encryption, must be enabled by the user to function.
By creating an account, you agree that we may send you service-related communications. Any promotional or marketing communications will be sent in accordance with our Privacy Policy, and you may withdraw your consent at any time as described therein.
If you choose to interact with third parties through the Service, your personal information may be shared as necessary to facilitate those transactions. We are not responsible for the actions, content, or privacy practices of any third-party services or businesses.
7. Content and Intellectual Property
Your Content
You retain ownership of the content you create and share through the Service. By uploading, transmitting, or posting content, you grant us a limited, worldwide, royalty-free, non-exclusive license to store, transmit, and display that content as necessary to operate and provide the Service.
By submitting content, you represent and warrant that:
- You have all necessary rights and permissions to share that content
- Your content does not infringe or violate the rights of any third party.
We reserve the right to remove or disable access to any content we reasonably believe violates these Terms or applicable law.
Our Intellectual Property
All rights, title, and interest in and to the Service, including its software, features, designs, logos, and documentation, are and will remain the exclusive property of Inductive Solution Inc. and its licensors. These Terms do not grant you any rights to use our trademarks, trade names, or logos without prior written consent. Except as expressly permitted in these Terms, you may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works of the Service or any part thereof.
8. Service Availability
We strive to maintain high availability of the Service, but we do not guarantee uninterrupted, secure, or error-free access. The Service is provided on an “as is” and “as available” basis without warranties of any kind. We may temporarily suspend or limit the Service for maintenance, updates, or for reasons beyond our control.
9. Termination
You may terminate your account at any time. We reserve the right to suspend or terminate your access to the Service if you violate these Terms, engage in harmful behavior, or otherwise pose a risk to the platform or its users. Upon termination, we will delete or anonymize your personal data where legally required, but we may retain certain information as described in our Privacy Policy, including to comply with legal obligations, resolve disputes, or enforce agreements. The provisions of these Terms that by their nature should survive termination (including but not limited to intellectual property, disclaimers, limitation of liability, and dispute resolution) will remain in effect.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or availability. We make no representations or guarantees about the accuracy, reliability, or completeness of the Service or any content provided through it.
11. Limitation of Liability
To the maximum extent permitted by law:
- Inductive Solution Inc. shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to your use of the Service.
- We are not responsible for loss of data, unauthorized access to your account, deletion of content, or any third-party conduct on the Service.
- Our total liability to you for any claim will not exceed the amount you paid for the Service (if any) in the six (6) months preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above exclusions may not apply to you.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to these Terms, including their interpretation, breach, or termination, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules then in effect. The arbitration shall be conducted in English and held in Wilmington, Delaware. The decision of the arbitrator shall be final and binding on the parties and may be entered and enforced in any court of competent jurisdiction.
You and Inductive Solution Inc. agree that any disputes will be resolved on an individual basis and not as part of a class, collective, consolidated, or representative action. You further waive any right to a jury trial.
13. Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes via email or in-app notification at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service before the changes take effect.
Any dispute arising out of or relating to revised Terms will be governed by the laws of the State of Delaware and resolved in accordance with the dispute resolution provisions set forth in Section 12 above.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email:legal@inductivesolution.ai
Mailing Address: 1506 Providence Highway, unit 28, Norwood, MA 02062
Effective Date
This Privacy Policy is effective as of October 6, 2025.