Questions about Aura
What is Aura?
Aura by Insofy is a personal assistant that makes phone calls for you. You say what you need and roughly when; Aura checks your calendar, asks you first, calls, books inside the times you approved, and tells you how it went. It also handles your mail, calendar, tasks and reminders.
Can Aura make phone calls for me?
Aura by Insofy makes phone calls for you, in English, between 9 am and 8 pm in the business's local time, from your own Insofy phone number. It opens by saying it is an AI assistant calling for you, by name.
Does Aura ask before it calls?
Aura by Insofy asks before it places any call. It shows you the exact call: the business, its number, what it will ask, and the times it will offer. One yes places the call, and nothing is dialled before that. You can say "cancel the call" any time before it's placed.
What happens if the business is full?
When the business is full, Aura by Insofy books nothing outside the time you gave. If they offer another time inside your window, Aura takes it. If they have nothing inside it, Aura tells you what they offered, and you decide what to do next.
What do I need before Aura can call?
Before Aura by Insofy can call, you need a free Insofy account, an Insofy phone number, and your name saved so Aura can book under it. Ask Aura for the number in chat. Calls use credits, and new accounts start with some.
Is Aura free?
Aura by Insofy is free to try. Your account starts with free credits, and calls use credits by the minute. Aura tells you what each call used.
Who owns my data?
Your data in Aura by Insofy is yours. You can see and delete what Aura has learned about you, remove your saved details, download your files, and delete your account from your Profile page.
Who makes Aura?
Inductive Solution Inc. makes Aura and Insofy. Insofy for business is the business side; Aura by Insofy is the personal assistant.